Social Security chief touts customer service metrics after getting 'right amount of staff in the right places'
- Publisher
- Federal News Network
- Published
- 2026-06-10
- Type
- news report
- Link
- https://federalnewsnetwork.com/workforce/2026/06/social-security-chief-touts-customer-service-metrics-after-getting-right-amount-of-staff-in-the-right-places/
- Last checked
- 2026-10-26
- Rights
- reference only — we link and describe; we do not republish the text.
Cited in
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Auditors wrote the record on DOGE: Social Security callbacks averaged 108.6 minutes and 21.3 million calls were abandoned; IRS enforcement staff fell 27 percent; GAO found DOGE followed its own method for 27.5 percent of claimed savings.